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Operations Engineer
Job Description:
Worknet is seeking an Operations Engineer to become a member of the Worknet Data Center staff, which involves providing operational support and systems management for the hosted solutions of Worknet's clients. As an Operations Engineer, you will have the opportunity to interact with a variety of customers on a daily basis, provide critical support during new implementation and migration projects, coordinate telecommunications installations, and research new technologies appropriate for Worknet's data centers. In addition, you will be responsible for managing and administering the following:
- Operating Systems such as: Windows, Unix, and Linux platforms
- Communications and connection solutions including local area network, wide area network, intranet, and Internet
- Citrix, Active Directory, and Exchange environments
- Antivirus and Antispam software
- Documentation for system implementations and changes
- System backups, restores, and offsite tape storage
- System event logs including monitoring for issue resolution
- System maintenance including software updates, configuration changes, software installations, and hardware installations
- System and network security including implementing and adhering to security standards and procedures
Required Educational Qualifications:
BS in Computer Science
3 years experience or equivalent work experience
MCSA preferred
Required Experience and Skills:
- Knowledge and experience with Windows Server, Veritas backup software, Citrix, Exchange, and Active Directory
- Working knowledge of network protocols, including TCP/IP and SMTP
- Cisco troubleshooting skills and basic switch/firewall management
- Strong problem solving and analytical experience
- Strong administration and operations experience
- Strong communication and organizational skills with keen attention to details
- Professional demeanor to interact with clients
Preferred Experience and Skills:
Certifications are a plus.
Interested applicants should send their resume to Human Resources via email at: hr_sysad@worknetinc.com
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