Outsourcing the management of IT infrastructure to a managed services provider (MSP) is a strategic option that you should not take lightly. You are putting the welfare of your business,
or certainly a critical function upon which your business may greatly depend, into the hands of an MSP. Your trust level should be high. You want to bond as a team with quantifiable goals and metrics. In most instances, when you engage with an MSP at this level, you are acknowledging that advanced technology and IT operations are the linchpins upon which the core functions of most businesses work. These core functions include, among other things, interfacing with customers and supply-chain partners, processing and shipping orders, processing financial or policyholder transactions, and managing...
The Worknet Blog
05.16.12
11.10.11
You haven’t arrived at this blog by accident. You wouldn’t be here if you weren’t curious about managed IT services and how they might make your business smoother, more productive and more cost-effective. But after you cut through all the “we-promise-the-world” hype, there are some critical points to consider that can help you select the right provider and help ensure that your relationship with your service provider is beneficial.
It helps to start by taking a step back and looking at technology in the simplest of terms: hardware, software and people. Sure, it’s more complex than that, but IT eventually boils down to some dependencies between hardware, software and people. Dismiss the classic definition of infrastructure as it relates to systems and networks and consider a...
11.07.11
You might be one of the many organizations now considering cloud backup. In several ways, this seems to make sense: It automates the backup process; eliminates older tape-based technology; lowers or removes the cost of human intervention; eliminates the need for off-site, fee-based services such as tape storage; and expands your organization’s technology strategy to include “infrastructure anywhere” capabilities. But there is a misconception that cloud backups can improve an organization's recovery time simply because they are a disk-based backup technology. In reality, some cloud practices may set the stage for a longer data recovery time than what you might realize from tape. Don’t get caught up in a trend at the expense of common sense.
If you were to experience a...
